Veterans' Care


North Lakes Doctors are committed to looking after our veterans. If you have served in the Australian Armed Forces, you may entitled to benefits funded by the Department of Veterans' Affairs (DVA).
Gold Card
The Gold Card is available to persons who are totally & permanently Incapacitated providing access to a wide range of public and private health care services, for the treatment, at DVA's expense, of all health care conditions whether war or service related or not.
More information is available from the following factsheets:White Card
The White Card gives access to a range of public and private health care services for the treatment, at DVA's expense, of accepted disabilities and conditions that are war or service related.
Veterans of the Australian Defence Force may also receive treatment for the following conditions whether service related or not:
  • cancer (malignant neoplasm)
  • pulmonary tuberculosis
  • any mental health condition 
More information is available from the following factsheets:DVA recently announced that all current and former members of the Australian Defence Force (ADF) with at least one day of continuous full-time service are eligible for treatment of any mental health condition. This includes Reservists who have rendered any period of continuous full-time service and national servicemen. Other conditions apply which are set out in the above fact sheet
To make an application for White Card due to Mental Health condition, complete the attached form ​Application for Health Care for Mental Health Condition​​​
To make an application for White Card for cancer or pulmonary tuberculosis, please complete the attached form: Application for Health Care for Cancer (Malignant Neoplasm) or pulmonary tuberculosis

Coordinated Veterans' Care (CVC) program
North Lakes Doctors is authorised to conduct the CVC program.
The CVC Program is a planned and coordinated health care model for eligible Gold Card holders with one or more targeted chronic conditions who are at risk of hospitalisation.
For those on the CVC program the following applies:
  • your care is based on a personalised Care Plan developed by your GP along with a nurse coordinator and in consultation with you
  • your GP and nurse coordinator work with you as a team to better manage your health and quality of life
  • your nurse coordinator contacts you regularly to monitor your health and your progress against your health goals
  • your nurse coordinator gives feedback to your GP and helps you make appointments with other health care professionals
  • you can get support to increase your social connection within the community through Factsheet — HCS10 — Coordinated Veterans’ Care (CVC) Social Assistance.
For more information about the program see the brochure CVC Information for Veterans. It includes eligibility information and a case study to explain how the program works.

If you have further questions, please ask to speak to our Chronic Disease Nurse who is also an ex-army medic and worked in DVA hospitals.

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